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Guide Origin: Official | ArcKit Version: [VERSION]

/arckit:service-assessment packages evidence for Discovery→Alpha, Alpha→Beta, and Beta→Live assessments against the 14-point Service Standard.

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Command

/arckit:service-assessment PHASE=<alpha|beta|live> DATE=<YYYY-MM-DD optional>

Output: projects/<id>/ARC-<id>-SVCASS-v1.0.md.

Evidence Mapping (Summary)

Service Standard Area ArcKit Sources Notes
Understand users & solve the whole problem (Points 1–3) Stakeholder analysis, requirements, Wardley Maps Ensure latest research notes attached
Simple, accessible service (Points 4–5) Requirements (WCAG), /arckit:secure outputs, journey maps Include accessibility testing evidence
Team & delivery approach (Points 6–8) Project plan, backlog, retrospectives, vendor governance Highlight multidisciplinary team and agile cadence
Security, privacy, performance (Points 9–10,14) /arckit:secure, /arckit:dpia, /arckit:servicenow, NFRs Provide incident response and monitoring plans
Technology & openness (Points 11–13) /arckit:research, /arckit:tcop, design reviews, repos Reference open-source/code-reuse commitments

Prep Checklist

  • Evidence heatmap reviewed; gaps assigned owners.
  • Show-and-tell deck created (use summary of prep doc).
  • Service metrics dashboard ready (alpha/beta) or plan to publish (live).
  • Accessibility and security testing signed off.
  • Service manual guidance referenced for each point.
  • Assessment logistics: presenter list, dry run scheduled, Q&A roles agreed.

Assessment Day Tips

  • Keep walkthrough to 30 minutes; leave 90+ minutes for Q&A.
  • Use real artefacts (screenshots, repo links) rather than talking points.
  • Note assessor actions live and add to backlog within 24 hours.
  • Update the prep doc with outcomes (Green/Amber/Red, conditions, owners).