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Guide Origin: Official | ArcKit Version: [VERSION]
/arckit:stakeholders analyzes stakeholder drivers, goals, and measurable outcomes to establish project foundation.
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Inputs
| Artefact | Purpose |
|---|---|
| Project brief | Initial context and objectives |
| Organization charts | Identify key stakeholders |
| Existing documentation | Current state understanding |
| Interview notes | Stakeholder perspectives |
Command
/arckit:stakeholders Analyze stakeholders for <project>
Output: projects/<id>/ARC-<id>-STKE-v1.0.md
Stakeholder Analysis Structure
| Section | Contents |
|---|---|
| Stakeholder Catalog | List of all stakeholders with roles |
| Stakeholder Profiles | Detailed profile per stakeholder |
| Drivers & Concerns | What motivates and worries each group |
| Goals & Outcomes | What success looks like |
| Power/Interest Grid | Prioritization matrix |
| Communication Plan | Engagement approach per stakeholder |
| RACI Matrix | Responsibility assignment |
Stakeholder Profile Format
| Field | Description |
|---|---|
| Name/Role | Who they are |
| Organization | Where they sit |
| Interest | What they care about |
| Influence | Power to affect project |
| Drivers | What motivates them |
| Concerns | What worries them |
| Goals | What they want to achieve |
| Success Metrics | How they measure success |
Power/Interest Grid
| Low Interest | High Interest | |
|---|---|---|
| High Power | Keep Satisfied | Manage Closely |
| Low Power | Monitor | Keep Informed |
RACI Matrix
| Role | Description |
|---|---|
| Responsible | Does the work |
| Accountable | Ultimately answerable (one per task) |
| Consulted | Input required before decision |
| Informed | Notified after decision |
One-Page Workflow
| Phase | Key Activities | ArcKit Commands |
|---|---|---|
| Discovery | Identify and analyze stakeholders | /arckit:stakeholders |
| Requirements | Capture requirements from stakeholders | /arckit:requirements |
| Planning | Plan based on stakeholder needs | /arckit:sobc, /arckit:plan |
| Execution | Regular stakeholder engagement | Governance meetings |
| Closure | Validate outcomes with stakeholders | /arckit:story |
Review Checklist
- All relevant stakeholders identified.
- Each stakeholder has documented drivers and concerns.
- Goals are specific and measurable.
- Power/interest mapping completed.
- RACI matrix covers key decisions.
- Communication plan appropriate for each group.
- Conflicting interests identified and addressed.
- Executive sponsor clearly identified.
Common Stakeholder Types
| Type | Typical Concerns |
|---|---|
| Executive Sponsor | Budget, timeline, business value |
| Product Owner | Features, user needs, prioritization |
| Technical Lead | Architecture, quality, feasibility |
| Operations | Supportability, reliability, handover |
| Security | Risk, compliance, data protection |
| Users | Usability, training, change impact |
| Finance | Cost, ROI, budget approval |
UK Government Digital Roles (GovS 005)
For UK Government projects, also consider the mandatory digital governance roles defined by GovS 005:
| Role | Typical Concerns |
|---|---|
| SRO (Senior Responsible Owner) | Accountability, spend control, outcomes |
| Service Owner | End-to-end service quality, user satisfaction |
| Product Manager | Feature prioritisation, user needs, policy alignment |
| Delivery Manager | Delivery cadence, risks, dependencies |
| CDDO | Spend control thresholds, cross-government standards |
| CDIO | Departmental digital strategy, technology oversight |
| DDaT Profession Lead | Capability framework, recruitment, career paths |
Key Principles
- Early Engagement: Identify stakeholders before requirements.
- Active Listening: Understand concerns, not just stated needs.
- Balanced Representation: Don't let loudest voice dominate.
- Clear Accountability: One accountable person per decision.
- Continuous Engagement: Stakeholder management is ongoing.